Shipping policy

Shipping Policy

Shipping Information

Thank you for shopping with Lucky Cat Jewelry. We are committed to getting your order to you quickly and safely.

Processing Time

Orders are typically processed within 1–3 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 1–3 business days (when available)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information.

Lost or Delayed Packages

Lucky Cat Jewelry is not responsible for delays caused by shipping carriers. If your package appears lost, please contact us and we will do our best to assist you in locating it.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may require additional shipping charges to be resent.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible.

Contact Us

For shipping questions, please contact us at:

Email: support@luckycatjewelry.com
Website: LuckyCatJewelry.com